Saturday 12 September 2009

From Panini to Croydon

I've stayed in a few Hilton hotels over the last month. Warwick, Coventry, Blackpool and now Croydon. The staff are generally nice and helpful and in the main they aren't bad places to stay (but is not bad, good enough given there are plenty of other chains out there).

And they do let themselves down sometimes. In Blackpool we ordered a vegetable panini, only for it to turn up with no vegetables. When we complained I was told it was because it was pre packed and heated up (even though we were being charged £7 for the pleasure).

I made the mistake of buying a bottle of wine (cheapest one) and a couple of bacardi and coke at one Hilton. The bill came to almost £40. With a double Bacardi costing over £8!

The hotel in Croydon is ok except the swimming pool is closed and the room way too hot (air conditioning not really doing anything).

Hilton prides itself on the "Hilton breakfast". But again they could do so much better. They insist on making fake scrambled eggs (surely it's not too difficult to use real eggs rather than a pre prepared mix). The coffee is pretty bad althoug to be fair they will often make a cappacino or other stronger coffee if you want. Some offer a bit of variety at breakfast with things like waffles or pancakes - which George likes) but overall the could do so much better.

I do have a Hilton honors card (although I never seem to get anything from it... And the chain last year lost records of all my previous stays) but increasingly thinking that I should start staying elsewhere.



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